![]() If you have a personal Dropbox account, you will need to remove your email address if it is listed as the secondary email address on the account.If SSO does prompt, continue this list.To check if there is a personal Dropbox account, head to and type in your address, if SSO does not prompt then there is an active personal account.The most common reason of this error is a personal U-M Dropbox account.User cannot log in to their account at because of the following error: "Unexpected Dropbox Error." Resolution Causes
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